Frequently Asked Questions About Bike Rental in Dubai
Everything you need to know about renting bikes in Dubai
Can't find your answer? We're here to help!
Booking & Reservations
Pricing & Discounts
Pickup & Delivery
Bikes & Equipment
Policies & Terms
Events & Tours
Booking & Reservations
How do I book a bike?
Simply visit our Bikes page, select your dates and location, choose your bike, add any accessories you need, and complete the booking form. You'll receive instant confirmation via email.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance to ensure availability. During peak seasons (November to March) and for events, book as early as possible.
Can I modify or cancel my booking?
Yes! Contact us at least 24 hours before your pickup time to modify or cancel. Call +971 52 864 7080 or WhatsApp us for quick assistance.
Do I need to pay a deposit?
Yes, a refundable security deposit of AED 150 is required at pickup. This can be paid by cash only and will be fully refunded upon safe return of the bike.
Pricing & Discounts
What are your rental rates?
Rates vary by bike type and rental duration. Daily rentals start from AED 50 per day. At Al Qudra, rentals are 4 hours and start from AED 80. Check our Bikes page for specific pricing on each model.
How much does it cost to rent a bike at Al Qudra?
Al Qudra rentals are 4 hours, with same-day pickup and return. Prices start from AED 80. The exact price for each bike is shown when you choose “Al Qudra” as your pickup location. The Al Qudra rental point is open daily from 5 AM to 12 noon. See our Al Qudra bike rental page for details and directions.
Do you offer discounts for longer rentals?
Yes! We have amazing discounts for extended rentals:
- Every 5th day FREE - Rent 4 days, get the 5th free!
- 30+ days - Get 37% discount on monthly rentals
What payment methods do you accept?
We accept cash and all major debit/credit cards. A 5% processing fee applies to card payments. Online payment will be available soon!
Are there any hidden fees?
No hidden fees! All prices shown include the bike rental. Additional costs may apply for delivery (varies by location) and optional accessories (helmets, locks, etc.).
Pickup & Delivery
Where can I pick up my bike?
We have two convenient locations:
- Warehouse: Open 8 AM – 10 PM, Mon – Sun
Perfect for flexible pickup times
See all pick-up points and delivery fees.
Do you offer delivery service?
Yes! We deliver to your hotel, apartment or any address in Dubai and in other UAE cities. Delivery is charged by city, and the fee for each city is shown when you book and on our locations and delivery fees page. Delivery to Hatta is for mountain bikes only. FREE venue delivery for cycling events!
How does the delivery process work?
Simply select "Delivery to Address" when booking and provide your location. We'll bring the bike to you at your preferred time, help you adjust it, and pick it up when you're done.
Bikes & Equipment
What types of bikes do you have?
We offer a wide range including:
- • Mountain bikes (MTB)
- • Road bikes (Carbon & Aluminum)
- • City bikes
- • Hybrid bikes
- • Electric bikes
- • Kids bikes (various sizes)
- • Electric scooters
- • Wheelchairs (manual & electric)
How do I choose the right bike size?
Match your height to the frame size in our bike size guide. If you are unsure, message us on WhatsApp and we will help you choose.
Are helmets and locks included?
Safety equipment is available as optional accessories during booking. We highly recommend adding helmets for your safety and locks to secure your bike when parked.
Are the bikes well-maintained?
Absolutely! All our bikes are regularly serviced and inspected before each rental. We ensure brakes, gears, tires, and all components are in perfect working condition.
What if I have a problem with the bike during rental?
Contact us immediately at +971 52 864 7080. Our 24/7 support team will assist you or arrange a replacement bike if needed.
Policies & Terms
What documents do I need to rent?
You'll need a valid ID (Emirates ID, Passport, or Driver's License) and the security deposit. Tourists can use their passport.
What is your cancellation policy?
Free cancellation up to 24 hours before pickup. For detailed information, please visit our Return & Refund Policy page.
What happens if I return the bike late?
Late returns are subject to additional charges based on the daily rate. Please contact us if you need to extend your rental - we're usually flexible!
Am I responsible for damage?
You're responsible for the bike during your rental period. Normal wear and tear is expected, but damage or loss may be deducted from your security deposit. We recommend purchasing damage waiver coverage. See our Terms & Conditions for details.
Events & Tours
Do you provide bikes for cycling events?
Yes! We provide rental bikes for participants in major Dubai cycling events such as the Dubai Ride and Al Qudra build-up rides. We deliver bikes FREE to event venues. Visit our Events page for details.
Do you offer guided bike tours?
Yes! We offer various guided tours including Al Qudra tours, city tours, and custom routes. Check our Bike Tours page for available options.
Can I rent bikes for a group or corporate event?
Absolutely! We offer special rates for group bookings and corporate events. Contact us at +971 52 864 7080 to discuss your requirements and get a custom quote.
Still Have Questions?
Our friendly team is ready to help you with anything you need!